Step 1: Confirm Eligibility

The Befriending and Supports is service currently restricted to clients referred by HSE clinicians in Dublin South.

Step 2: Read the Essential Information

1. Referring Agent Information
2. Client Information (please share with your client or next of kin)

Please make a separate referral for each individual using the Making Connections Portal. If this is your first time using it, please read the guidance below first.

Read first – how to use the Making Connections Portal

1. Creating a Referral Agent Account:
   To use the portal you will be prompted to first create a Referral Agent account.
   Q: What would you like to do? | Select: Make a Referral
   Q: Have you used the Making Connections Portal before? | Select: No
   Your details will be saved and you won’t have to re-enter them for future referrals.
2. Using your Referral Agent Account:
   For all future referrals you will use your email address to access your account
   Q: What would you like to do? | Select: Make a Referral
   Q: Have you used the Making Connections Portal before? | Select: Yes
   Q: Please enter your email address to access your account | Enter your email address
3. New Referrals:
   When you make a referral – you will be requested to enter the client’s surname & DOB. This step is required to to check for previous referrals or records that we might have for this person. You will see an cross or a tick beside the relevant programs. If the person has not yet been referred to us, you will be able to proceed.
4. Program Selection:
   You can refer someone for one program at a time using the Portal
   Good Food Delivered
   or Befriending & Supports
5. NB: Entering Dates
   Please note that the date format is MM/DD/YYYY

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